Terms & Conditions
Overview
By purchasing from Simply Florals, you agree to these Terms & Conditions. Our services are curated, package-based wedding and event florals delivered throughout Atlanta and surrounding Georgia communities.
Package-Based Service
Simply Florals offers fixed floral collections by size and color story. We do not provide custom proposals, consultations, or personalized design services outside of package selections.
Pricing, Tax & Fees
All pricing includes tax and delivery within our Atlanta-area service region. There are no hidden fees, service charges, or surprise add-ons.
Delivery & Access
We deliver directly to your venue, home, or event location. Clients are responsible for providing accurate delivery details, access instructions, and a confirmed delivery window.
Vessels & Containers
All arrangements are styled in your choice of gold or silver containers. Vessels are yours to keep after the event and do not need to be returned.
Event Dates & Availability
Availability is limited per date to protect quality and delivery standards. Your event date is reserved once your order is confirmed with a non-refundable retainer. All bookings need to be made 4 weeks in advance.
Cancellation Policy
All cancellations must be submitted in writing. If a cancellation occurs more than three (3) weeks prior to the event date, the retainer will be retained. If cancellation occurs within twenty-one (21) days of the event date, the full invoice amount will be due.
Liability
Simply Florals is not responsible for damage or loss after delivery, including mishandling, extreme weather exposure, theft, or venue-related issues. Risk transfers upon delivery completion.
Contact
Phone:(800) 201-4920
Email: hello@simply-florals.com